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Privacy Statement

Dogs on Deployment collects personal information that is voluntarily provided by you when you explore the website, make a donation, purchase merchandise, become a DoD Member, or communicate with us by mail, telephone or electronically. The type of personal information we collect and maintain may include:

  • Your name, mailing address, and/or email address
  • Telephone number
  • Pet or household information
  • Photographs and/or stories about pet ownership
  • Military service information
  • Proof of Military and/or Veteran Status (including government issued ID, Proof of Discharge, military orders or other identifying documentation)

This type of information is collected, used and disclosed in accordance with the form of consent required by applicable law and its use is limited to the objectives for which it was collected, as described in this Privacy Policy.
DoD may also collect information that is stored in cookies, and we may associate this information with your personal information. Cookies are small pieces of information stored on your hard drive, not on our Website. We use cookies for a number of reasons. Cookies allow you to store your password without having to constantly re-enter it. Cookies also help us to tailor messages that better match your needs and interests, and they allow us to better understand how Users in general use our Website, which in turn helps us to focus our resources on features that are most popular with our Users. You are always free to decline our cookies if your browser permits, but some parts of our Website may not work properly if you do.


We reserve the right to collect, distribute and use your personal information, without consent where required or permitted by law.
Otherwise, personal information will be collected, used and disclosed in accordance with the form of consent required by applicable law and its use will be limited to the objectives for which it was collected as described herein. The form of your consent can vary from implied consent to express consent, depending upon the circumstances and the sensitivity of the type of information collected. We will rely on implied consent when we can reasonably conclude that you have given your consent by your action (e.g., by giving us your name and contact information so that we may send any merchandise you have ordered) or inaction (e.g., by not exercising an ability to opt-out that is provided to you at the time your contact information is collected). This Privacy Policy identifies the purposes for which your personal information is collected, used and disclosed. Additional consent will be obtained from you should we wish to use or disclose your personal information for any additional purpose.

Why Does DoD Collect Personal Information?

DoD collects personal information for one or more of the following reasons:

  • To better understand you and to allow us to serve you better through more detailed information, enhanced customer service, and directed DoD promotional efforts of particular interest.
  • To provide searching parties with enough information about you, your pet(s), and/or your household to determine if a boarding agreement can be made.
  • To develop and encourage public support for the DoD mission, such as through the posting of photographs and boarding testimonials submitted by you.
  • To properly investigate and respond to any challenges, questions or concerns you may have about our service or our Website.
  • To determine your eligibility for DoD membership..

How Long Does Pets Retain Personal Information?

We keep your information for a period reasonably necessary to meet the purposes for which it was collected or to comply with any legal requirements, including statutory retention periods. When your personal information is no longer required for a specific purpose or legal requirement, it will be erased from our records.

What Security Measures Does Pets Have in Place To Safeguard Personal Information?

Dogs on Deployment keeps your personal information on our server with access to it only by DoD Administrators. Personal information is not shared between users without their consent. Users have the ability to hide their last name and phone number, and your email is not released without you doing so.

Where is my Personal Information Located?

Your personal information may be stored and processed in servers, including those of our authorized third parties, located in the United States. These servers shall always be subject to the safeguards described in this Privacy Policy to protect against unauthorized collection, use or disclosure, and you shall be able to access the personal information stored in such servers in accordance with this Privacy Policy. However, Dogs on Deployment cannot guarantee protection of privacy information from hackers or other unauthorized sources. Ensure any upload document does not contain social security numbers, military or OPSEC information or any other sensitive information which could be used against you.

Acceptance of Privacy Policy

This Privacy Policy outlines the information usage practices of DoD. By accessing, browsing or using this Website or by submitting your personal information to DoD, you signify your agreement to the terms and conditions of this policy. If you do not agree to this policy, please do not submit your personal information to us. We reserve the right, at our discretion, to change, modify, add or remove portions of this Privacy Policy at any time. If, at some point in the future, there is a material change to our information usage practices that affects your personal information, you will be notified of such change by a conspicuous posting on the Website and will be prompted to elect whether or not you agree to the change. Depending on the changes made, you may be unable to utilize the Website if you choose not to agree to a modification to this Privacy Policy. If any future change affects our payment processing and order fulfillment functions, or if you withhold your consent, we may not be able to continue to process payments or fulfill orders from you. Your acceptance of a revised policy, which may be communicated by clicking to indicate your consent for the continued provision of your personal information to Pets following the effective date of any changes to this Privacy Policy, shall mean that you have accepted those changes, subject to your continuing right to notify us at any time as to how you would like us to treat your personal information.